On comparing St Mary’s to Johnny Loulou’s

I rather foolishly took a traipse into town the other day. Even given that the weather was as dreich as it can get in Glasgow in January, it was still a miserable expedition. I had not bargained on seeing as many shops closed on Sauchiehall Street as there were. I’ve been busy over the last few weeks (natch) and simply had not had time to wander the highways and byways and when I did wander I found that they were looking the worse for wear.

Several shops had gone completely. Several looked like they were on their last legs.

Some looked to be doing OK and one in particular seemed to be flourishing.

I noticed when I was reading one of the newspapers this week that indeed the shop that seemed to be flourishing was reporting that it had had an astonishingly good Christmas and that all was booming. It was John Lewis.

It struck me that there are some similarities between John Lewis and the kind of church that I’ve been encouraging the Cathedral to become.

First of all, there’s an ethos. With John Lewis this is a combination of two things – “Never Knowingly Undersold” which is their slogan and also the way that the company is structured which is different to the way in which most companies are structured and which tries to give everyone a stake in the enterprise. There is a potent combination of value, quality and doing right that appears to be paying off. They also, interestingly are doing well both online and in the High Street and are expanding in both. It is clearly a brand that has worked to build up a lot of trust.

St Mary’s has an ethos. It is partly articulated in our slogan – “open, inclusive, welcoming”. (Note that like John Lewis’s slogan it is precisely three words long and easy to remember). St Mary’s is a place where ideas matter and where the ethos has developed over the years into something which is tangible. We too aspire to quality, though it is quality without being stuck up or too formal. We too are doing well both online and in the physical building and I see the online stuff as being just another way of doing what we do. The physical St Mary’s experience is enhanced by the online one and vice versa. Some people tend towards one or the other but some people would find the virtual and the physical representations of St Mary’s seemless. The same ethos pervades both the website and the service sheet. Our online evening prayer feels extraordinarily similar to our physical morning prayer. Lots of people know what we stand for and lots of people like what we do. There’s a feeling of excitement about the place.

There’s branding involved in all of this. Marketing too. Lots of careful thinking about what font expresses our values and what happens next when you walk through the door or click on the home-page. But those are the technical things that just make it easier. What really matters is the raw guts of the place – the reason we do what we do. I don’t know whether I could say what John Lewis is selling in one word. I do know we are peddling joy.

Generally speaking, we are not doing incredibly well at communicating such messages as a corporate Scottish Episcopal Church. I don’t think we know what we are offering or to whom we are offering it. Could we offer a three word explanation of our ethos? I’d be surprised.

Some of the reasons we are struggling with this lie with our Bishops though obviously not all of them. It is hard to see how these ethos issues can be clarified without a high level strategy. These days, I fear that our Bishops think that you can do mission simply by working with church-goers and trying to make them bring more folk in. However hard you try to do that, and however important it is to do it, such an enterprise will always be difficult unless there is some national sense of value and purpose.

Those folk, the ones we might want in, need to be offered something. They need to know what we stand for and what it is we have to share.

I don’t think that many of the large denominations are doing well at this these days. Here at St Mary’s, we are probably big enough in the city to push out a message and establish an ethos. There is a narrative about who we are and we have a penumbra – those who look to us who don’t come every week.

(And if you are a penumbran who is reading this, you are dearer to our hearts than gold. Never forget we are praying for you and never feel shy of asking us questions).

What is really difficult these days is trying to do this from a smaller church base. My fear is that the High Street with its missing, empty shops is likely to have its own ecclesiastical parallel. Without a coherent narrative, we are not all doomed. I fear that unless we aquire one though, some of us are.

Mission Plans

I’ve written (and lots of people have commented) on previous mission and ministry plans, policies and plots – here and here.

We now have a new Provincial Whole Church Mission and Ministry Policy to absorb. It is fourteen pages long and has some good things in it. Like lots of long documents, it also has some things that don’t seem quite so good and some things which are not easy to understand.

I balked at the idea that what we need to do is move further towards emphasizing individual dioceses rather than the whole Scottish Episcopal Church in our mission and ministry planning. It seems to me that although some dioceses do well in that world (Edinburgh is doing conspicuously well at the moment) the news for the whole church is very different. The faster we move resources and decision making away from the Province and towards the dioceses, the faster, it seems to me on reading the annual statistics, the decline progresses.

Quite often our mission plans emphasise the things that we are not particularly good at and aim to improve them. That’s really quite a tall order and the very opposite of what someone in a business would try to do. Lots of our churches are not particularly great at working with children for example, but do much better with different constituencies – thirtysomethings or early-retireds or mobile professionals or whatever. Yet most mission plans make working with children a touchstone of success. Working well with children is something that is of great importance and in places which can do it well, needs to be resourced and supported to the highest degree. However, for other churches in the Scottish Episcopal Church, work with children and young people is a bit of a fetish. Something we think we need at all costs but which simply might not be what God (or the world around us) is calling everyone to excel at.

Here in Glasgow and Galloway, we are supposed to be working on

  • prayer and spirituality
  • learning and discipleship
  • missional leadership
  • numerical growth, welcome and integration
  • children and young people
  • imaginative outreach into local communities

Those are not bad things, indeed they are good things. Are they the things that we can achieve enough change with to start the turn around the statistics though? At that point, I’m not quite so sure.

Someone said to me that if I have other ideas on what might stem the decline from our churches, I ought to be up front and say what they are.

Well, that’s a fair request.

Here goes.

I think that very many of our churches would attract more people if the preaching were just a bit better, the singing were just a bit more fun and the congregational (not, for heaven’s sake the diocesan) website were a bit better too. That’s three things that I would make big priorities which I don’t really see reflected in current diocesan or provincial thinking. They are three things we think about quite a lot here and things that can always be improved. What’s more, they are things that can be improved without spending an enormous amount of money.

So, those would be my priorities over three years:

  • preaching
  • singing
  • websites & social media

That’s for stemming decline. If we want to grow then we need to plant some new congregations and use the resources from closing congregations to do so.

What do you think? Are those things as important as I suspect they are at this stage of our common life?