What is in Kelvin's Head?

  • 75 questions for people who want to help churches to grow

    Helping churches to grow is hard work but there are some things that need to be addressed to help congregations to grow which seem to be fairly consistent across churches which are otherwise very different in style. Some time ago I published two lots of 25 questions for people who want to help churches to grow.

    I thought it was time for 25 more. The new ones are the first 25 below and then come the ones that I’ve published before.

     

    1. If someone were to hear about the congregation from a non-congregational member, what is the most likely thing they would be told?
    2. What is the smallest number of words you could use to accurately explain the ethos of the congregation?
    3. What are those words?
    4. What strategies do you have to get good quality photographs of life of the congregation to use online?
    5. Which of the arts does the congregation use in its worship and regular life?
    6. How do the church education programmes relate to contemporary culture?
    7. Do things start on time?
    8. What steps have you implemented to ensure you don’t have the same meetings over and over again?
    9. Do you have a set length of time for meetings and does someone stop them after they have gone on enough?
    10. How do you stop people making decisions in the car park before or after the meetings?
    11. Who chooses the hymns?
    12. Why do they choose the hymns they do?
    13. When was the last time the congregation learned a new hymn it sang more than once?
    14. How many different styles of singing the psalms do you use and is that enough?
    15. How many opportunities are there for weekly non-eucharistic worship?
    16. Which would attract more people, a course in meditation or a course on prayer?
    17. Is anyone working for the local congregation underpaid?
    18. Does your bishop/presbytery/judicatory body or person help enable growth or are they a distraction from it?
    19. Is there are three year budget?
    20. Is the congregation moving into or out of debt?
    21. What percentage of people in the congregation would have a basic understanding about the congregation’s finances?
    22. Does anyone ever break copyright law whilst acting for the congregation?
    23. How do you share good news about the denomination that you belong to?
    24. When did you last issue a call to prayer for the congregation and what was it for?
    25. If someone wants to make a confession is it clear who they should approach and how they should get in touch?
    26. If you didn’t have to go to your church on Sunday would you still go?
    27. Are the clergy happy?
    28. Are the musicians happy?
    29. Does the congregation have a stronger ethos than that of its denomination?
    30. What one thing could you change this week to make the worship better?
    31. Why didn’t you make that change last week?
    32. What steps are you taking to make the phrase “All are Welcome” come true?
    33. Do you do church business on a Sunday after church or is there a better time for that?
    34. In the next month are you more likely to spend time on ecumenical activities or church growth activities?
    35. Do people who leave become ex-members who have disappeared or do they still contribute to the life and ministry of the place?
    36. What is the noticeboard like?
    37. What is the first thing you see when you come through the door?
    38. Did you implement the recommendations of the last “mystery worshipper” you asked to give you a candid assessment?
    39. Which church events in the next six months will be newsworthy locally?
    40. Which church events in the next six months will be reported in the local media?
    41. Do you have enough staff and who decides this?
    42. What would your clergy really like to do that they can’t because of the laity?
    43. What would your laity really like to do that they can’t because of the clergy?
    44. Which would attract young families more – a bible-based week long summer activity for children or letting it be known that gay people are welcome in your church?
    45. Can you email those members of your congregation who want to receive regular updates?
    46. Do you email those members of your congregation who want to receive regular updates?
    47. Has someone done the work required to make sure emails sent to large numbers of people don’t end up in spam boxes?
    48. Who in the congregation has gifts that could be better used doing a different job in the congregation than what they are currently doing?
    49. Who is your volunteer co-ordinator and is it obvious how to contact them?
    50. Can you volunteer without being a member of the church?
    51. Do you have a decent church website?
    52. Is it up to date?
    53. Is it responsive – ie does it work on mobile phones?
    54. Does your own online profile feature your ideas and hopes and dreams other than a desire for people to turn up to church?
    55. Do you know what you are doing with twitter and facebook?
    56. Who could you learn more about social media from?
    57. Do you have a compelling reason why people should come to your church other than where it is or what denomination it belongs to?
    58. Can everyone in the church tell you in one sentence what that compelling reason is?
    59. What is your beginners’ course like?
    60. What comes after the beginners’ course?
    61. Do people like the preaching?
    62. Do people enjoy the music?
    63. Have you dealt with conflicts from the past?
    64. Are the people friendly?
    65. Do you have any new groups starting soon?
    66. Do you talk about making the world a better place?
    67. How will people experience joy if they come to your congregation?
    68. If someone from your past turned up unexpectedly at worship how would it make you feel?
    69. How do you identify newcomers and what do you offer them?
    70. What problems will arise if you do grow and how will you deal with them?
    71. Do claims that you welcome everyone stop you working at welcoming those who traditionally find it hard to find a home in church?
    72. Do you use language that is inclusive of everyone?
    73. How do you know?
    74. Is there any identifiable group of people that you can’t explicitly say are welcome because of how an individual or group in the congregation will react?
    75. Do you want to grow or not?
    , ,

20 responses to “Becoming a Welcoming Cathedral”

  1. Meg Rosenfeld Avatar
    Meg Rosenfeld

    My husband and I became members of All Saints Parish, San Francisco not long after our first experience attending Sunday Mass in that charming little church in the notorious Haight-Ashbury district. At that time we’d been members for over 20 years of a parish in another diocese, but were beginning to stay in San Francisco on weekends. What inspired us to join All Saints as members was the receipt of a simple hand-written letter from the rector some two or three days later, saying it had been a pleasure to have us there and hoping we would come again. Neither of us had ever had such an experience in any church we’d attended. We were absolutely amazed (in a positive way!) and made up our minds then and there that we would, indeed, go back. Mind you, we were also welcomed by the official greeters, urged to come to coffee hour, and approached at coffee hour with friendly overtures from the regulars–which is not always the case in Episcopal churches, at least in California. I guess it was just the right balance between friendliness and respect for one’s privacy. In any event, we are still at All Saints, almost 20 years later, up to our ears in choir, committees, and activities. To me, it was the letter from the rector which did the trick. He (an introvert like myself) wasn’t too busy to acknowledge new people, and in a way which was totally unthreatening.

    Reply
    1. Kelvin Avatar
      Kelvin

      Thanks Meg – that’s a great story.

      Reply
  2. Andrew Connor Avatar
    Andrew Connor

    I go to a church which gets the coffee just right. But I don’t feel welcome.
    I go to a church which gets the welcome team just right. But I don’t feel welcome.
    I go to a church which denies that I was born gay and have chosen to love my same see partner whom I am not allowed to celebrate with. You see? I don’t feel welcome.
    The homilies never include such exclusion. Never did they mention my being part of the Us of the parish though.
    We have regular celebrations of love but not mine.
    Many speak of going home to love one another and others exhort us to reach out and love the stranger. But I am in the midst of you and m only loves if I deny my own self.
    There is indeed much still to do.
    Welcome in our Church? Discuss.

    Reply
    1. Kelvin Avatar
      Kelvin

      I know Andrew. I know it all too well. And I know that the ease with which these loves can be spoken of here in St Mary’s in pulpit and pew is tragically remarkable in its rarity.

      Reply
  3. Father Ron Smith Avatar
    Father Ron Smith

    Bravo, Kelvin. I always feel that we in the Church are standing in the place of Christ – who welcomes all. Agape, Fr. Ron, ACANZP

    Reply
  4. Dharma Nicodemus Cuthbert Avatar
    Dharma Nicodemus Cuthbert

    Strangely enough about 1 hour before you posted this, I had been in a meeting in which one of the subjects discussed was getting more people to come to the church. The comments were full of “what can we do” I know that unless someone is willing to do outreach work nothing changes. I feel that as the church, St James the great, in Dingwall, will be having an open day when the refurbishment is complete, an ideal opportunity to raise the profile of the church.
    I have taken on board the difficulties of being welcoming and at the same time not being separate, as you put it us and them. I have had experience of being both, part of a group and the new face

    Reply
  5. Janet Koch Avatar
    Janet Koch

    conscientize?

    Reply

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