• 12 tips to get people to come to Christmas Services

    Earlier this year, I won a competition. Someone had published a new plugin for WordPress that allows you to fairly easily publish google maps with your own points of interest on them. As a way of promoting the plugin, the competition was to offer a year’s license to the top 20 people who came up with an idea for using it. My idea (which wasn’t really rocket science) was to use it to build a map of where Christmas services are taking place. I won one of the licenses with this suggestion.

    I remembered that this week and decided that I’d better make good on my competition entry. I downloaded the plugin and started to build a map of the services that are taking place in this diocese on Christmas Eve and Christmas Day this year according to the data that I could find available on those churches’ websites. You can find the map at the bottom of this post.

    Having taken a look around the websites of the churches in the diocese, there’s a few things that I think are worth saying.

    The truth is, there are hundreds of people who are going to be using the internet (often through their mobile phones) this week to try to find Christmas services to attend. This is the time of year when people are most likely to just want to attend church. People will just turn up. If they like what they discover, they are likely to turn up again next year. Or even next Sunday. It is the primary time when people will be predisposed to turn up to church. If we do care about mission, then this week matters hugely and as always, the three big mission themes that so often get ignored (worship, web and welcome) are absolutely key.

    Here’s a few tips for getting people to come to church at Christmas using the internet

    1 – Put your Christmas Services on your website.
    2 – Put the details on the front page either with an obvious link that says “Christmas Services” or right there, right on the front page itself.
    3 – Put the address of the church, with a full postcode right on there too so that people can use sat-nav technology to find the church.
    4 – As our Lord said, “Don’t hide your light under a bushel pdf”. If you put the details in a pdf and upload that to your website, far fewer people will see them. Similarly with making pretty graphics of your Christmas services. The reason this doesn’t work without plain text is that search engines like google can’t see your Christmas services and lots of other people will never find the details either. Oh, and flash based websites are so last century. Don’t. Just don’t.
    5 – This year at Christmas take some nice, good quality photographs of the church when it is decorated so that you can use the pics online next year, if not this year. Try to include pics with people in them. You want either close ups of the crib/decorations or pics of people with Christmas Trees in the background – that kind of thing. You don’t want pics of an empty church.
    6 – If you use social media then link to it from your website and link to your website from your social media stream.
    7 – Use social media. Just use it.
    8 – Remember that people out there make their judgements on what they see online and not what you know to be happening. You can have the best all singing, all dancing children’s service in Christendom but if there’s nothing about it online people will say, “What a shame that the church doesn’t do things for children at Christmas, where shall we go instead?”
    9 – If your website doesn’t work on a mobile then start to plan for next Christmas by upgrading it as soon as possible. More people search for information using mobile devices than desktop computers now and it is only going to rise. Easiest way of doing this is a website built with a content management system like WordPress running a responsive theme. Responsive means that the theme adjusts to the size of the screen that people are looking at it on. It matters very much indeed now as Google will rank pages lower if they are not responsive.
    10 – Make a new year’s resolution to learn something about Search Engine Optimisation. Sounds technical but isn’t really – just means that you have a website organised so that those search engines can point more people towards your website when they search for things. Again, WordPress is a good answer along with an SEO plugin such as the one published by Yoast.
    11 – Remember that people search using their own words and not your words. Don’t expect people looking for “Christmas Services” to click on “diary”, “lectionary”, “events” or “calendar”. Again, don’t hide your information but bring it right out into the open.
    12 – Remember that your website is primarily for people who don’t come to church and that they are actually already reading it. Yes, really.

    Now, on to the map.

    It is colour coded. Those churches in red had their Christmas Services easily available on or from their front page. Those with purple markers had the information available but it took some work to find it. Those in blue had websites with no Christmas info that I could find. Those in yellow were churches where I couldn’t find a website at all.

    There will be gaps and mistakes – I did this fairly quickly last night. I’d be very happy to include information that is missing if anyone wants to drop me a line. If you do want an update, tell me gently – and remember just because information doesn’t appear here it doesn’t mean that nothing is happening. It just means that I couldn’t find the information – and that’s the point. If I couldn’t find it easily then the chances are lots of people won’t find it.

    [google_maps id=”14760″]

    My very grateful thanks to Chris Lema for running the original competition that brought me the Maps Builder Pro plugin and to Matt Cromwell for releasing it. It is fantastic. I wish there were a lifetime access deal for purchasing it as I happen to hate annual subscription licenses but apart from that, this is one sophisticated mapping plugin that is very easy to use and there’s a ton of things I can think of doing with it.

    UPDATE – 18 December 2015
    There have been a couple of updates since the map was originally published.
    All Saints’, Bearsden get a Red Pin of Righteousness – I had been looking at a version of their previous website though how I accessed it, I’ve now no idea.
    St Oswald’s, Maybole get a Red Pin of Righteousness – They’ve moved the details of their Christmas services out of a jpg file and into plain text.
    St Bride’s, Hyndland get a Red Pin of Righteousness – They’ve now got their Christmas Services right on the front page.
    St Augustine’s, Dumbarton move up to a Purple Pin of Plausability – their details are there but it still takes a bit of work to find them.

10 responses to “Guest Post: At Home Among the Dissenters – John McLuckie”

  1. tom donald Avatar

    Are you really PAID by the NHS? Money that could pay for a nurse or a physiotherapist? You must be tremendously confident that your faith is meaningful if you are! I’m not sure if I envy that or not…

    1. Beth Avatar

      In most hospitals, there are hospital chapels and hospital chaplains. It isn’t a new or shocking thing. My experience has been that most of them do very good work, and are available for anyone from any religion who wishes to speak to them and don’t force themselves on the ones who prefer not to. The practice of medicine is about a lot more than just the physical, especially in a cancer hospital, and unless you want doctors to be the ones offering spiritual support (I don’t think I’d be that good at it, I don’t have enough hours in the day as it is, and, as my patients have to see me whether they subscribe to my religion or not, I think it can be inappropriate and intrusive), I’m quite happy for the NHS to pay someone who specialises in the area of spiritual support to fulfill that very real need.

      – Beth, who works for the NHS

      1. Ruth Avatar
        Ruth

        Thank you Beth. I couldn’t have put it better.

        – Ruth, whose sister died in hospital not all that long ago

    2. Rosemary Hannah Avatar
      Rosemary Hannah

      Agree with Beth, and …
      is this really a world where the big ideas about birth, death, love, hate, forgiveness, suffering should not be discussed? Where one can live and suffer and give birth and die without thinking about them? does not the very suggestion this should be so impoverish us every bit as much as as suffering and death can? And is certainty in any way necessary to enter such a discussion?

      1. tom donald Avatar

        Interesting! My original question was about confidence… here’s one to test it a little more, today there’s a headline in the Guardian:
        ” NHS to axe cancer and heart experts. Charities and doctors warn that treatment of killer diseases will suffer as number of teams is cut”
        Yet according to the BBC the NHS is spending £40 million per annum on chaplains!
        Which means that chaplains must be VERY confident that this money is better spent on talk than treatment, or I’m sure they wouldn’t take it. Would they?
        By the way I was a nurse at Gartnavel Royal for many years. Never saw hide nor hair of the chaplain up there, although apparently, there was one!

  2. John MacBrayne Avatar
    John MacBrayne

    What an excellent blog John has. Most interesting. Thanks for the link.

  3. Rosemary Hannah Avatar
    Rosemary Hannah

    Um – as one with friends and family in the NHS I wonder how much of the money spent in the last weeks of a terminally-ill person’s life is well spent. Sometimes a great deal is spent on treatments which are hugely unpleasant and prolong life by weeks or months at best. I made a decision years ago that when (and given family history when is more likely than if) I find myself there I will ask very searching questions.

    I won’t answer for John, but for myself… I am ‘tremendously confident’ that examining the questions around my faith is ‘meaningful’ and indeed essential. That is not at all the same thing as being sure my beliefs are right.

    We have what is supposed to be a Health Service – something which promotes well-being. People are more complex than their conditions – and we all die one day. A great deal of money is spend on all kinds of things which make the lives of those in hospital better, because people cannot get through life-crises on medicine alone.

  4. tom donald Avatar

    I think that characterising cancer and heart disease treatment as terminal care is extremely depressing, and perhaps fifty years out of date. And the health service is there to promote well-being? I don’t think so, I think it’s to provide medical and para-medical care during illness..
    Not that I don’t love chatting to a minister of religion, anytime. I do! But not on the NHS budget please! UNLESS…
    Unless it’s been demonstrated in properly designed clinical trials that a visit from the chaplain is worth the cash. That’s the test for all the other expensive treatments we’re paying for!

  5. rosemary hannah Avatar
    rosemary hannah

    I did not describe cancer and heart conditions as terminal. However I do expect to die one day.

  6. Ruth Avatar
    Ruth

    I’m not sure that the benefits to a patient from a visit from the chaplain could be usefully or accurately measured by ‘properly designed clinical trials’…. from a personal viewpoint I know that the last twelve weeks of my sister’s life (a young 62 year old with cancer and desperate to live) were made more bearable by the chaplain’s ability to help her cope with the sullen, spitefulness of too many of her nurses.

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