• So out of touch

    Sometimes you get through a lovely day at church and then look online or look at the papers and wonder just how Christian leaders manage to go about getting such bad press on behalf of an organisation which is at heart full of people who are basically generous and loving.

    Such was my weekend.

    I was struck last week by a letter in the Herald from someone from the Church of Scotland who was trying to explain to someone who was exasperated that (in their view) that church seems unable to give clear comment in public and seems to lack someone articulate to speak for it to the press.

    It included this paragraph which made me very cross indeed.

    Denominations that hold to the “one person speaks with all authority” model run the risk of being out of line with a majority of their own members. Our presbyterian model of reflection, consultation, debate and discernment may struggle at times to respond to a 24-hour news cycle or a demand for an instant quote, but at least it has an authenticity rooted in the real life of the church.

    It made me cross because that first sentence is so obviously untrue. (And seems to reflect a certain rather unpleasant anti-catholic strand that can appear to come from the presbyterian churches). And yet, it made me even more cross because of the kernel of truth that it does contain.

    Let me explain.

    It is very obviously untrue because, at least in the Episcopal system I know best, there is no “one person speaks with all authority” model. Our bishops meet in synod with the rest of the church, they go to more meetings than they know what to do with, they spend hour upon hour consulting, conversing and just generally chatting with people in the pews and those who fill their pulpits. Generally speaking, I’d say that the bishops that I’ve known have put themselves about quite a lot and I think they would all be quite offended to be accused to speak from a “one person speaks with all authority” model.

    And yet.

    After the weekend we’ve just had, you wonder whether church leaders do PhDs in how to get out of touch with the people whom you are trying to lead.

    Three examples will suffice to prove the point that there just might be something in what the author of that letter was getting at.

    Firstly, over the border, we must consider the home life of our own dear Church of England. They are meeting in General Synod this week. And they find themselves in the absurd position of being shown to the nation as chosing how to write discrimination against women in ministry into their canons and codes of practise. I’m not going to get into the details here. All I want to note is how silly this makes us all appear to the world. (And by the way, being a fool for Christ is not the same as sabotaging the gospel, which is what we see all too commonly). My point particularly this morning is that it is the bishops of that church who bear particular responsibility for making it worse by tinkering with legislation which was already an uncomfortable compromise. Not only that, but the synod was led down that path previously precisely by Rowan Williams and John Sentamu. A huge dose of responsibility lies on the doorsteps of the Archepiscopal palaces in Lambeth and Bishopthorpe.

    Then, closer to home, we’ve got the RC Cardinal in Scotland using the papers to “declare war on gay marriage” and pledge to spend £100 000 (£150 000 in some reports) on opposing it. Now, everyone is entitled to their opinion. Well, everyone except perhaps those who actually go to Roman Catholic churches and put money in the coffers. You don’t need to go to twitter to see the outrage expressed there. There have been people having tweet competitions to suggest better uses for the money – paying for counselling for gay Roman Catholic youth damaged by their church was one of the suggestions I saw being bandied about.

    And yet, the evidence we have from independent sources suggests that there is quite a strong level of support for equal marriage from Roman Catholics. By and large, Roman Catholics believe in marriage and seem to believe it is more than strong enough to withstand a few more people opting in.

    And then even closer to home, we’ve got Bishop David going to the US Episcopal General Convention and trying oh so hard not to take sides. (See his comments here: http://www.bishopdavid.net/?p=2591#comments).

    Now, I understand the politics of that situation. I understand immediately how uncomfortable it would be for a primate to go into that situation arguing against the Covenant. However, that there is a primus with a mandate from his church. Given the overwhelmingly clear majority in this church against the Covenant, it seems to me that explaining why the Scottish Episcopal Church said such a clear “no” to the Covenant has to be a part of the point of going. We didn’t simply say yes to the communion, after all, we said no to the covenant itself.

    Well, actually, I think we said, “NO!!!!”

    Whenever there are progressive values around, it so often seems as though Christian leaders will flee in the opposite direction for fear of scaring the horses.

    I don’t know how we have come to such a low place as this. Nor do I understand how anyone forming an opinion of the church who does not already belong to it would feel any desire to enquire of what faith means.

    And thank you for asking – yesterday’s day at church was just lovely.

7 responses to “Twitter and the Church”

  1. Justin Avatar

    First, congratulations Kelvin on your appointment as I&C Board convenor, and thanks to you and all who contributed to the SEC’s Synod Twitter coverage, which worked really well.

    Some thoughts:

    Next year, as was suggested by some of the Synod ‘Twitterarti’ we should have a proper Synod 2009 Twitter account, like that set up by the Church of Scotland for their Assembly. And it needs to be integrated into the Synod pages on the Provincial website from the outset.

    It would also be good to integrate the #pisky Twitter stream into the Provincial site on a permanent basis, or to set up an SEC account for that purpose. I would also suggest making the site’s SEC blogroll more prominent. And the SEC Flickr streams.

    I understand the concerns some have about the impossibility of monitoring what’s said on Twitter and the blogosphere, and its undeniable that sometimes people will say insensitive and daft things that will offend and hurt.

    But that is part of the very nature of online communication. The days when organisations could manage their channels of communication through press releases and a limited number of printed publications are gone. The web has democratised communications media, offering a low cost platform for all members of an organisation: the concept of gatekeepers at the top approving and filtering information is redundant.

    Like all organisations the SEC needs to embrace and engage with things like Twitter, blogs and other social networking tools, or people will simply bypass the ‘official’ channels and jump straight to where the real conversation is happening, like your blog.

    It’s not just Twitter we need to embrace, but the existing web platforms we’ve already got in place. I’ve been honoured to be asked to develop a number of websites for the SEC over the past couple of years, including the Provincial site and a few diocesan sites.

    Some good use has been made of these – Kennedy in particular has been doing some great stuff on the Glasgow site over the past few weeks. But my perception is that the web still plays a very muted second fiddle to print as a means of communication within our church.

    At Provincial level I don’t see why all the good news material should be kept for inspires magazine. I think it should go straight onto the website as soon as it becomes available. If it’s kept in inspires nobody outside the church can see what’s going on. I don’t think subscription rates to the magazine would be affected at all if inspires material also appeared online: most commercial magazines have found that putting selected material online serves to promote rather than threaten their presence on the newstands. There are now more printed magazines than ever, and they all have websites.

    I think we should allow the boards and committees to post their material direct to the SEC News section. That would, I think, encourage far more of them to contribute their material to the website.

    The same applies at diocesan level: nearly all the good news is kept back for the diocesan magazines, and almost none of it makes its way to the website (again, I know Kennedy is doing his best for the Glasgow site).

    News and events functionality, RSS feeds, photo galleries: they are all there on the diocesan websites waiting to be used. I have to be frank and say that communicating our diocesan news through rather poorly designed newsletters (where the Comic-Sans wars are still taking place) received only by insiders, makes us look very old-fashioned and insular.

    I realise that sounds rather harsh, and that people are volunteering their time to put together the magazines. But I don’t see why we are spending so much time and money doing it that way when the web is there waiting to be used. I love the church and want it to grow, not continue to decline. The web is our friend, offering so many exciting possibilities, and its importance as a means of communication will not be grasped unless we keep banging on about it!

    My tuppenceworth. Very interested to hear what others think. Congrats again and best wishes in the new post.

  2. gaielle Avatar
    gaielle

    Congrats and Best Wishes indeed, Kelvin. A most demanding role and requirement.

    Encouraged by Justin, I shall add a penny-ha’pennies-worth.

    Communication in the world of today is a serious and complex undertaking, isn’t it, not least because there are so many across-generation and accessibilty issues involved, leaving the ‘non-tech’ community disenfranchised if the ‘old fashioned’ hard copy approach is neglected – or perceived to be neglected. Hard copy will continue to be an essential medium for a while yet – and rightly so.

    But equally important, and especially for reaching, including and empowering the youngest generations in the SEC, is the recognition and inclusion of new and newest technologies. Perhaps the teenagers in our midst have some useful insights to offer us for Developing Mission Outreach. The Good News was given to us to share – with everyone.

    Good – effective – communication is a great thing when you encounter it. Rare Creature tho it be. Fully – and clearly intended to BE – fully inclusive, and therefore encompassing and using ALL practical and available methods of communication.

    Problems in achieving Good Communication so often seem to be due to omission, oversight and a lack of appreciation of The Need To Try.

    So, for instance, I Receive Information From Other, I process this internally with every intention that my Final Response will then be shared comprehensively – but I first neglected to Assure The Other that I had Actually Understood What They Were Saying. In consequence the Information I have Taken On Board may be incomplete or flawed – hence I have (inadvertently no doubt) neglected that very important step of Ensuring My Understanding Of Information Matched what Was Being Said…….

    “What Is Said”, what is “Intended To Be Heard”, “What Is Heard” and “What Is Understood” are frequently 4 different things. However, effective/”good” communication requires a thorough appreciation of such likely mis-match, and also requires enormous strategic endeavour (until the skill becomes second nature) to outwit the intervention of MisUnderstanding.

    As with anything in life, a little digging, hoeing, watering, general nurture and attention will reap a fine result. It takes time, and it takes effort. Such, however, are well worth investment.

    But you will know these things. There is no need for me to be teaching you to suck eggs. I was just mulling out loud.

    All Very Best Wishes for balancing the new hat. (I assume the new post includes a hat ?)

  3. gaielle Avatar
    gaielle

    PS. If there is currently no hat, maybe we could invent one…………..

  4. Kennedy Avatar
    Kennedy

    Perhaps one of our issues is that in the absence of any centrally provided forums for discussion – eg. we don’t normally have a letters page in Inspires – then the blogs and other social media just step in and provide the forum for the sort of discussion that people obviously seek.

    If staff at GSO aren’t involved then the discussion is the poorer for that.

  5. jaye richards Avatar

    Just a little point, and I’m curious as to your thoughts on this, but how would you feel about someone tweeting during , say, one of your sermons or during a particularly uplifting piece of music ? is there a time and a place for this kind of communication, and might this include a religious service

  6. Kelvin Avatar
    Kelvin

    I’d be bothered if someone was disturbing others with their tweeting. However, I was chastened a couple of years ago when I became a little distracted by someone near the front apparently unable to sit still and seeming to send lots of text messages.

    It turned out however that he had the whole bible on his mobile phone and was simply looking up the passages as they were being talked about.

    So, I’m not bothered about discreet twittering, I don’t think, though someone might well choose not to twitter in order to be able to concentrate more on what was going on. Part of a spiritual life in most traditions is about learning not to be distracted sometimes, and choosing not to be distracted during worship would be an admirable path to try to follow.

  7. jaye richards Avatar

    I have to admit to being disturbed sometimes during conference presentations by those around me twittering, although I do it myself so perhaps I shouldn’t complain ! I do think there’s a time and a place though, and for me, anyway, a sacred service is not the place to tweet from.

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