• Trolleys are for Supermarkets

    I had a lovely morning today conducting a funeral service. Oh, I know lots of people don’t get that this can be satisfying but to me I can’t really think of a more lovely way of spending a morning than committing someone who has died at a great age into the love of God. The fact that the person who had died had in large part lived to make the world more beautiful only made it more lovely.

    I was struck by a brief conversation with the undertaker before the service went in. This wasn’t a busy funeral – the person who had died had outlived most of those who might once have come to celebrate her life. As the coffin was being taken out of the hearse, I was surprised to see three members of the undertaker’s staff join him in lifting the coffin onto their shoulders.

    “Oh, you don’t use a trolley?” I asked in surprise.

    The answer that I got was wonderful –

    “No, Mr Holdsworth, trolleys are for supermarkets, we always carry the coffin in”.

    I cannot tell you how pleased I was to hear this.

    So many funerals seem to involve a squeaky and undignified trolley. I even have to insist sometimes that the coffin is lifted onto proper tressels during the funeral itself. There’s many a person in the funeral business who would leave a coffin on the trolley throughout.

    Am I alone in thinking that there’s not much dignity in a coffin on wheels?

    I know there will be exceptions where a trolley is necessary and I guess that, in an industry that has seen costs soaring, it is going to cost more if one has to pay the pallbearers but I do prefer a coffin to be carried into church rather than pushed.

    At some crematoria where I’ve officiated the presumption is so much in favour of wheels that a kind of roll-on, roll-off trolley has become an integral part of the proceedings.

    We don’t talk that much about death, though there are some valiant attempts to get us to do so. There’s the death café movement that gathers people to talk about death and I seem to remember an initiative in the Church of England called Grave Talk which was an attempt to build up a conversation.

    I know that any undertakers will arrange for pallbearers to carry a coffin in properly if you ask them. That’s what undertakers do – they undertake to make the arrangements for you. I’m someone who mourns the transformation of undertakers into “funeral directors” – the very term seems to imply that the business knows better than either the celebrant who has probably got a bit of experience on how to do things properly, the relatives (who may, if they are feeling particular grief may well feel better for being involved in the funeral planning and service) and indeed the wishes of the person who has died if they did  the sensible thing and left instructions.

    The joy today was finding a company which just don’t normally use a trolley as policy. It is a small thing but an important one.

    Funeral trolleys always remind me of the wobbly nave altar in St Ninian’s Cathedral in Perth, which itself always looked as though it had been purloined from a hospital porter.

    Now where did undertakers’ trolleys come from? And why do people put up with them?

    They are hideous. Always hideous.

    No. No. Away ye trolley-bearers.

    And congratulations to Sim and Son for their trolley-free policy.

    (I’m happy to link to any other undertakers in the West of Scotland who never use a trolley)

5 responses to “On being bought and sold”

  1. Tim Avatar

    I’m contemplating it – too much instability coming up in the next couple of months though.

    You might find http://www.ethicalconsumer.org/buyersguides/money/bankingcurrentaccounts.aspx interesting – the CoOp don’t seem to score all that highly, although obviously better than established big names.

  2. Pam S Avatar

    I did move my account and our joint account about 18 months ago – from Lloyds to the Co-op!

    My reason was what appeared to be a policy to get as much money out of me as possible, culminating in imposing an accumulating daily penalty for a going a very small amount overdrawn on one account by accident when I was ill. The charge amounted to much more than the original overdraft. They didn’t inform me of this for several days and the basic attitude was ‘well that’s your lookout’. They knew that there was enough money in other accounts to cover it.

    I knew about ethical banking before that – our son is a great advocate of ethical banking and had suggested we moved to the Co-op several times – but it was only a personal experience of what I considered unethical behaviour which damaged me personally that gave me the impetus to do it.

    Many years ago when my father was struggling financially, his branch of Barclays called him in to tell him off about his overdraft. He went straight across the road to another small local bank called Martin’s, asked if he could transfer his overdraft there and they lent him the money to close down the account at Barclays. He always said that Barclays had to eventually take over Martin’s to get his custom back!

    One thing I did find with moving banks though – it was actually not quite as straightforward as I was told it would be – there were several standing orders and direct debits that didn’t get automatically transferred so there were a couple of months of companies contacting us to tell us we owed them money! However it was all fairly easy to sort out on the phone. Also we were on a lower overdraft limit for the first six months so if you need to use the whole of your current overdraft limit every month it’s best to be clear about what you’re being allowed.

  3. Tracey Avatar
    Tracey

    I bank with the Clydesdale because I work for them, and they require you to have your salary paid into a Clydesdale account.

    I wonder if Howard’s branch of Lloyds is being sold to the Co… I really hope so, for hunners of different reasons.

  4. Helen Avatar
    Helen

    I wonder how ethical the co-op bank actually is. I have had a preference for shopping at co-op supermarkets because of their ethical stance,until the recent revelations that they are among the worst offenders for driving down the price of milk below the cost of production. Fair trade and ethical have to apply to the uk too.

    1. Jo Avatar
      Jo

      The Cooperative have just increased the price they pay to milk producers, in response to concerns raised. As to the bank, “more ethical than any of the other high street banks” is about as good as it gets right now.

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