• 12 tips to get people to come to Christmas Services

    Earlier this year, I won a competition. Someone had published a new plugin for WordPress that allows you to fairly easily publish google maps with your own points of interest on them. As a way of promoting the plugin, the competition was to offer a year’s license to the top 20 people who came up with an idea for using it. My idea (which wasn’t really rocket science) was to use it to build a map of where Christmas services are taking place. I won one of the licenses with this suggestion.

    I remembered that this week and decided that I’d better make good on my competition entry. I downloaded the plugin and started to build a map of the services that are taking place in this diocese on Christmas Eve and Christmas Day this year according to the data that I could find available on those churches’ websites. You can find the map at the bottom of this post.

    Having taken a look around the websites of the churches in the diocese, there’s a few things that I think are worth saying.

    The truth is, there are hundreds of people who are going to be using the internet (often through their mobile phones) this week to try to find Christmas services to attend. This is the time of year when people are most likely to just want to attend church. People will just turn up. If they like what they discover, they are likely to turn up again next year. Or even next Sunday. It is the primary time when people will be predisposed to turn up to church. If we do care about mission, then this week matters hugely and as always, the three big mission themes that so often get ignored (worship, web and welcome) are absolutely key.

    Here’s a few tips for getting people to come to church at Christmas using the internet

    1 – Put your Christmas Services on your website.
    2 – Put the details on the front page either with an obvious link that says “Christmas Services” or right there, right on the front page itself.
    3 – Put the address of the church, with a full postcode right on there too so that people can use sat-nav technology to find the church.
    4 – As our Lord said, “Don’t hide your light under a bushel pdf”. If you put the details in a pdf and upload that to your website, far fewer people will see them. Similarly with making pretty graphics of your Christmas services. The reason this doesn’t work without plain text is that search engines like google can’t see your Christmas services and lots of other people will never find the details either. Oh, and flash based websites are so last century. Don’t. Just don’t.
    5 – This year at Christmas take some nice, good quality photographs of the church when it is decorated so that you can use the pics online next year, if not this year. Try to include pics with people in them. You want either close ups of the crib/decorations or pics of people with Christmas Trees in the background – that kind of thing. You don’t want pics of an empty church.
    6 – If you use social media then link to it from your website and link to your website from your social media stream.
    7 – Use social media. Just use it.
    8 – Remember that people out there make their judgements on what they see online and not what you know to be happening. You can have the best all singing, all dancing children’s service in Christendom but if there’s nothing about it online people will say, “What a shame that the church doesn’t do things for children at Christmas, where shall we go instead?”
    9 – If your website doesn’t work on a mobile then start to plan for next Christmas by upgrading it as soon as possible. More people search for information using mobile devices than desktop computers now and it is only going to rise. Easiest way of doing this is a website built with a content management system like WordPress running a responsive theme. Responsive means that the theme adjusts to the size of the screen that people are looking at it on. It matters very much indeed now as Google will rank pages lower if they are not responsive.
    10 – Make a new year’s resolution to learn something about Search Engine Optimisation. Sounds technical but isn’t really – just means that you have a website organised so that those search engines can point more people towards your website when they search for things. Again, WordPress is a good answer along with an SEO plugin such as the one published by Yoast.
    11 – Remember that people search using their own words and not your words. Don’t expect people looking for “Christmas Services” to click on “diary”, “lectionary”, “events” or “calendar”. Again, don’t hide your information but bring it right out into the open.
    12 – Remember that your website is primarily for people who don’t come to church and that they are actually already reading it. Yes, really.

    Now, on to the map.

    It is colour coded. Those churches in red had their Christmas Services easily available on or from their front page. Those with purple markers had the information available but it took some work to find it. Those in blue had websites with no Christmas info that I could find. Those in yellow were churches where I couldn’t find a website at all.

    There will be gaps and mistakes – I did this fairly quickly last night. I’d be very happy to include information that is missing if anyone wants to drop me a line. If you do want an update, tell me gently – and remember just because information doesn’t appear here it doesn’t mean that nothing is happening. It just means that I couldn’t find the information – and that’s the point. If I couldn’t find it easily then the chances are lots of people won’t find it.

    [google_maps id=”14760″]

    My very grateful thanks to Chris Lema for running the original competition that brought me the Maps Builder Pro plugin and to Matt Cromwell for releasing it. It is fantastic. I wish there were a lifetime access deal for purchasing it as I happen to hate annual subscription licenses but apart from that, this is one sophisticated mapping plugin that is very easy to use and there’s a ton of things I can think of doing with it.

    UPDATE – 18 December 2015
    There have been a couple of updates since the map was originally published.
    All Saints’, Bearsden get a Red Pin of Righteousness – I had been looking at a version of their previous website though how I accessed it, I’ve now no idea.
    St Oswald’s, Maybole get a Red Pin of Righteousness – They’ve moved the details of their Christmas services out of a jpg file and into plain text.
    St Bride’s, Hyndland get a Red Pin of Righteousness – They’ve now got their Christmas Services right on the front page.
    St Augustine’s, Dumbarton move up to a Purple Pin of Plausability – their details are there but it still takes a bit of work to find them.

9 responses to “Never mind the quality, feel the width”

  1. chris Avatar

    Gosh, you’ve hit an apparently tender spot there. As someone who was originally brought into the church – and I mean the whole shebang, not just a particular building or denomination, though that was important too – by beautiful music and dignified liturgy, I have been asking for an aspiration towards excellence for the past 30 years or so. But is it not the case that for many people that smacks of an elitism that sits ill with their idea of ‘being church’ (a vile phrase, therefore I use it not)? The idea that as church is for all, you’re not allowed to look for certain standards in music, in reading, in serving …
    I could go on, but I don’t need to. You’ve said it. Go for it! (And please delete the earlier comment, in which I was so carried away by my parenthesis that I forgot to finish the original clause)

  2. kelvin Avatar

    I was thinking about all of this yesterday. It is choir holidays at the moment and yesterday the choir were singing down in Englandshire. It might have been expected to be a bit of a flat day here. However, there was none of that. We had a good turnout and wonderful worship both morning and evening. No sign of a summer slump and it was obvious that people came expecting something good even without the regular musicians.

    Summer Sung Evensong last night attracted 37 souls. That’s 35 more than might have been expected to turn up seven years ago.

    Now, we’ll all be thrilled when the choir come back and put the icing on the cake in a few week’s time – they are full of fabulousness, but yesterday was good proof that we are not simply a one-trick musical pony.

  3. chris Avatar

    Well as you know we don’t have a choir in my church, tho’ many years ago there was a great one with children and adults. But we can still produce a frisson, and the reaction of visitors bears that out; it’s just that not everyone seems to see what produces said frisson.(I know. It’s not just us, but …)

  4. Fraser Pearce Avatar

    Excellent points and something of an encouragement to me at the moment.

    The new set up is much better on my phone, by the way.

    Fp

  5. […] it for six, it’s not just cosy log-rolling for me to affirm his point. This morning, Kelvin says what great many people won’t: that excellence and forethought and diligence and attention really do make a tremendous difference […]

  6. Rosemary Hannah Avatar
    Rosemary Hannah

    Preaching. I have a wealth of experience of hearing terrible preaching, and a wealth of hearing good. The gulf between the two is immense. I have NO IDEA how one can persuade those who cannot, really really cannot, preach to do something to raise their game. I think you hint the way is probably to persuade those who can, REALLY can to raise their game too. HOW? How when the attempt to hold a music day fails,and people generally find that a much easier thing to approach? Teaching preaching is something at which I am good – if you ever find a way, I will come along and help coach.

  7. […] worship Posted by Fr. Sam Keyes on July 23, 2012 | 0 comments Kelvin Holdsworth, Provost of St. Mary’s in Glasgow, wonders why more people don’t consider the obvious […]

  8. chris Avatar

    Couldn’t agree more about the music days either, Rosemary – we’ve held several singing workshops here, and unless they are tied in to fundraising and a BBQ the attendance tends to be thin and the usual suspects – who can generally sing quite respectably anyway – turn up.

    1. Kimberly Avatar

      but thankfully, you do a really good BBQ so there is hope yet.

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