• 12 tips to get people to come to Christmas Services

    Earlier this year, I won a competition. Someone had published a new plugin for WordPress that allows you to fairly easily publish google maps with your own points of interest on them. As a way of promoting the plugin, the competition was to offer a year’s license to the top 20 people who came up with an idea for using it. My idea (which wasn’t really rocket science) was to use it to build a map of where Christmas services are taking place. I won one of the licenses with this suggestion.

    I remembered that this week and decided that I’d better make good on my competition entry. I downloaded the plugin and started to build a map of the services that are taking place in this diocese on Christmas Eve and Christmas Day this year according to the data that I could find available on those churches’ websites. You can find the map at the bottom of this post.

    Having taken a look around the websites of the churches in the diocese, there’s a few things that I think are worth saying.

    The truth is, there are hundreds of people who are going to be using the internet (often through their mobile phones) this week to try to find Christmas services to attend. This is the time of year when people are most likely to just want to attend church. People will just turn up. If they like what they discover, they are likely to turn up again next year. Or even next Sunday. It is the primary time when people will be predisposed to turn up to church. If we do care about mission, then this week matters hugely and as always, the three big mission themes that so often get ignored (worship, web and welcome) are absolutely key.

    Here’s a few tips for getting people to come to church at Christmas using the internet

    1 – Put your Christmas Services on your website.
    2 – Put the details on the front page either with an obvious link that says “Christmas Services” or right there, right on the front page itself.
    3 – Put the address of the church, with a full postcode right on there too so that people can use sat-nav technology to find the church.
    4 – As our Lord said, “Don’t hide your light under a bushel pdf”. If you put the details in a pdf and upload that to your website, far fewer people will see them. Similarly with making pretty graphics of your Christmas services. The reason this doesn’t work without plain text is that search engines like google can’t see your Christmas services and lots of other people will never find the details either. Oh, and flash based websites are so last century. Don’t. Just don’t.
    5 – This year at Christmas take some nice, good quality photographs of the church when it is decorated so that you can use the pics online next year, if not this year. Try to include pics with people in them. You want either close ups of the crib/decorations or pics of people with Christmas Trees in the background – that kind of thing. You don’t want pics of an empty church.
    6 – If you use social media then link to it from your website and link to your website from your social media stream.
    7 – Use social media. Just use it.
    8 – Remember that people out there make their judgements on what they see online and not what you know to be happening. You can have the best all singing, all dancing children’s service in Christendom but if there’s nothing about it online people will say, “What a shame that the church doesn’t do things for children at Christmas, where shall we go instead?”
    9 – If your website doesn’t work on a mobile then start to plan for next Christmas by upgrading it as soon as possible. More people search for information using mobile devices than desktop computers now and it is only going to rise. Easiest way of doing this is a website built with a content management system like WordPress running a responsive theme. Responsive means that the theme adjusts to the size of the screen that people are looking at it on. It matters very much indeed now as Google will rank pages lower if they are not responsive.
    10 – Make a new year’s resolution to learn something about Search Engine Optimisation. Sounds technical but isn’t really – just means that you have a website organised so that those search engines can point more people towards your website when they search for things. Again, WordPress is a good answer along with an SEO plugin such as the one published by Yoast.
    11 – Remember that people search using their own words and not your words. Don’t expect people looking for “Christmas Services” to click on “diary”, “lectionary”, “events” or “calendar”. Again, don’t hide your information but bring it right out into the open.
    12 – Remember that your website is primarily for people who don’t come to church and that they are actually already reading it. Yes, really.

    Now, on to the map.

    It is colour coded. Those churches in red had their Christmas Services easily available on or from their front page. Those with purple markers had the information available but it took some work to find it. Those in blue had websites with no Christmas info that I could find. Those in yellow were churches where I couldn’t find a website at all.

    There will be gaps and mistakes – I did this fairly quickly last night. I’d be very happy to include information that is missing if anyone wants to drop me a line. If you do want an update, tell me gently – and remember just because information doesn’t appear here it doesn’t mean that nothing is happening. It just means that I couldn’t find the information – and that’s the point. If I couldn’t find it easily then the chances are lots of people won’t find it.

    [google_maps id=”14760″]

    My very grateful thanks to Chris Lema for running the original competition that brought me the Maps Builder Pro plugin and to Matt Cromwell for releasing it. It is fantastic. I wish there were a lifetime access deal for purchasing it as I happen to hate annual subscription licenses but apart from that, this is one sophisticated mapping plugin that is very easy to use and there’s a ton of things I can think of doing with it.

    UPDATE – 18 December 2015
    There have been a couple of updates since the map was originally published.
    All Saints’, Bearsden get a Red Pin of Righteousness – I had been looking at a version of their previous website though how I accessed it, I’ve now no idea.
    St Oswald’s, Maybole get a Red Pin of Righteousness – They’ve moved the details of their Christmas services out of a jpg file and into plain text.
    St Bride’s, Hyndland get a Red Pin of Righteousness – They’ve now got their Christmas Services right on the front page.
    St Augustine’s, Dumbarton move up to a Purple Pin of Plausability – their details are there but it still takes a bit of work to find them.

9 responses to “Turning Up and Being Counted”

  1. Lesley-Ann craddock Avatar
    Lesley-Ann craddock

    Thank you Kelvin
    What a read, I really enjoyed it, all of it. You have touched on the 3 things that I too have been wrestling with.
    Liturgy , turning up to be counted, and being open and real with our peers and counterparts.
    Hmmm I wonder if those aspects of being church in this post pandemic implosion of society will somehow be a catalyst to become braver clergy and have proper discussions about what matters to Gods church in its own context. Can we be diverse and not divided, can we lock into our heritage and yet be able to change too. Can Branson pickle save us. X

  2. Christine McIntosh Avatar
    Christine McIntosh

    Great stuff, Kelvin!

  3. Robert MacDonald Avatar
    Robert MacDonald

    Good points well made. We find some church members, who organise a community lunch on a Wednesday, then regularly say ‘we won’t make it on Sunday’. Seems the wrong way round – attendance on a Sunday should come first.

  4. Peggy Brewer Avatar
    Peggy Brewer

    Reading this made my day and contributes to my celebration of the season! Thank you!

  5. Calum Wyllie Avatar
    Calum Wyllie

    Reading this, I feel like it could have been written about me. I couldn’t have been more deeply involved with my church (felt deeply rooted in the weekly liturgy, sat on the PCC, led on diversity and inclusion, set up online streaming for the first time during lockdown), yet I haven’t been back in two years. There is definitely an element of that link of continuity having been broken, and it’s up to me to make the effort to reforge it again. But the anger is also real, and hard to pin down. When somewhere no longer feels like home, when you feel excluded (even when that person was responsible for leading on inclusion!), how do you find the courage to return? When the link with spirituality feels more present in other places (even when I used to absolutely value liturgy, the Eucharist, the community), how do you find a way forward? Too much thinking, and not enough getting on and doing, perhaps…

  6. Meg Rosenfeld Avatar
    Meg Rosenfeld

    Wow–this article is not only thought-provoking, and, to someone who’s a church-goer, extremely easy to identify with, but also entertaining and therefore all the more memorable. As one whose parish church (in San Francisco’s notorious Haight Ashbury neighborhood) nowadays gets about 15 people in the congregation on a “good” day, I do often wonder whether we’re ever going to bounce back from this expletive-deleted pandemic. Personally, I have no choice: I am, on the aforementioned good day, 50% of the alto section, and on other days, 100% thereof. All you folks out there don’t know what you’re missing–except, of course, those of you who are watching on your home computers.

  7. Father Ron Smith Avatar

    Well said, Kelvin Perhaps we clergy don’t stress enough the fact that the Host at our worship is not the clergy, but the Incarnate Son of God; who empowers us to the extent that we are willing to be empowered for daily life and work. I still think of that lovely phrase “Turn towards HIM and be radiant”. What a thrill!

  8. Kennedy fraser Avatar
    Kennedy fraser

    Yes,I still wonder if we have counted all those spiritual communions

  9. John Davies Avatar
    John Davies

    My church (suburban, evangelical Anglican in Birmingham, UK) took a long time to really recover from the lockdown and subsequent fears, but seems to be close to its pre-shutdown numbers again. What my wife and I noticed was that for quite some time the congregation was largely made up of its elderly members – ie those who are not perhaps so nifty with the electronic gadgetry of our age and, also, those who most wanted company. Younger families took a lot longer to return, but are now coming out of the woodwork again.
    One interesting point is that my old church reported a big increase in deaf people watching their zoom or youtube services, because one of the congregation provided signage at the front. Their new found audience felt greatly enabled to join in when they may otherwise never have done so. Is this something worth thinking more about?

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